Pay Your Bill
Secure Online Bill Pay — 60 Seconds, Start to Finish
- All major cards • HSA/FSA • No extra fees
Three Simple Steps
How Online Bill Pay Works
- Click Pay Your Bill Online and enter your statement ID.
- Review the amount due and choose card, HSA/FSA, or Apple/Google Pay.
- Get an instant email receipt—done in < 60 seconds.
Your payment is processed on a HIPAA-secure, PCI-compliant gateway.
Flexible, Patient-Friendly Options
Accepted Payment Types
- VISA, MasterCard, American Express, Discover
- HSA & FSA debit cards
- CareCredit®
- Apple Pay & Google Pay at clinic terminals
- Auto-Pay setup in the patient portal
Billing FAQs
Please reach us at patientsinfo@truehealthny.com if you cannot find an answer to your question.
Yes—an email receipt is sent within 2 minutes of payment.
No. True Health never adds processing or “convenience” fees.
Log into the patient portal → **Billing › Auto-Pay** → add card.</details>
Yes—enter their statement ID and DOB on the Pay-Now screen.
Talk to a Real Billing Specialist
Need Help?
- Phone: 844-884-8264 (option 4)
- Email: billing@truehealthny.com
- Secure Portal Message: 24/7 → Billing queue
We respond within one business day.
Ready to Pay?
Pay Your Bill Online — secure checkout 24/7
Need a payment plan? Email billing@truehealthny.com or call 844-884-8264.