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Please reach us at patientsinfo@truehealthny.com if you cannot find an answer to your question.
Yes—an email receipt is sent within 2 minutes of payment.
No. True Health never adds processing or “convenience” fees.
Log into the patient portal → **Billing › Auto-Pay** → add card.</details>
Yes—enter their statement ID and DOB on the Pay-Now screen.
We respond within one business day.
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Need a payment plan? Email billing@truehealthny.com or call 844-884-8264.