Hello
Welcome to True Health — Your First Visit Made Easy
Paperless forms • Most insurances • Lobby wait < 10 minutes
Before Your Visit
Save Time — Do These Three Things Now
Fill out the Digital Intake Form (10 min) — link above.
- Upload Insurance Card & Photo ID — front and back images.
- List Your Medications — dose & frequency for each.
Completing these steps cuts your lobby time to < 10 minutes.
What to Bring
Day-Of Checklist
- Photo ID (driver’s license or passport)
- Insurance card (physical or digital)
- List of medications / allergies
- Copay (credit/debit, HSA or contactless)
- Previous medical records (optional; you can also fax to 866-554-1833)
During Your Visit
What to Expect in the Clinic
- Step-Avg Time,Details
- Check-in-2 minVerify ID & insurance; digital signature
- Vitals-3 min,BP, pulse, weight, temp
- Provider consult-15–20 minReview history, exam, orders
- On-site tests-10 min Labs, ultrasound, EKG if needed
- Checkout-2 minSchedule follow-ups; portal activation
Total average time in clinic: 35–45 minutes.
We Accept Most Major Plans
Aetna • Cigna • Empire BCBS • Fidelis • GHI • Medicare • UnitedHealthcare
|No insurance? Ask about our flat-fee self-pay rates.
24/7 Access to Records & Results
- View visit summaries & lab reports
- Request refills in one tap
- Secure message your care team
Frequently Asked Questions
Please reach us at patientsinfo@truehealthny.com if you cannot find an answer to your question.
Yes. Fax to 866-554-1833 or upload PDFs in the intake form.
Call 844-884-8264. We hold appointments up to 15 min.
Yes—free lot at Great Neck & Williston Park; street parking at Brooklyn & Fresh Meadows.
Policies & Compliance
Your Privacy & Accessibility Rights
- Read our HIPAA Privacy Notice (PDF)
- Accessibility & Privacy Policy — large-print or audio on request
- Zero-tolerance for discrimination; multilingual staff always available
Ready to Get Started?
Our representatives are available to schedule your appointment Monday through Friday from 8am to 8pm. To request an appointment, call us at: (844) 884-8264 or click here.